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STUDIO PRIVACY POLICY & GENERAL FAQ

 
     

PRIVACY POLICY & COPYRIGHT NOTICE

     

Lori A. Seals Photography, LLC is committed to your privacy. Information collected from clients in person, over the phone, in e-mails, or through our website will be kept strictly confidential. I will not sell or exchange names or any other personally identifiable information about my clients with third parties, and will work to ensure that your personal information remains secure at all times.

We take the security of everyone we photograph very seriously, this is why we have never included any geo-location tagging in the digital images/photos that we produce. If you have purchased any digital images/photos from our studio and upload them onto your personal social media site(s), then we strongly suggest that you double-check your geo-location settings on your device or the app you are using if you wish to keep the location of your new digital images/photos private.

Lori A. Seals Photography, LLC reserves the right to use any images or custom created artwork for display, publication, studio marketing, or other promotional purposes. Lori A. Seals Photography, LLC owns the copyright to all images created by our studio.

Copyright is a property right. Under the Federal Copyright Act of 1976, photographs are protected by copyright from the moment of creation and gives us, the artists, exclusive rights to reproduce your photographs.

ILLEGAL COPYRIGHT VIOLATIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Copying physical photos created by our studio.

• Scanning physical photos created by our studio.

• Printing digital photos that were obtained illegally (without purchasing from our studio) from unauthorized downloading (screengrab/screenshot) from our website or social media page(s).

PLEASE DO NOT ALTER OUR WORK:

• It is a violation of the Federal Copyright Act to alter or reproduce photographs created by our studio in any manner without our studio's written permission.

WHY IS THIS IMPORTANT TO YOU?

• Violators of the Federal Copyright Act will be subject to its civil and criminal penalties and can incur fines starting at $50,000 for each copyright violation.

WHY IS THIS IMPORTANT TO OUR STUDIO?

• Please understand, our studio wishes to maintain complete control over the print quality, finishes and presentation of the images created by our studio. Any reproduction or alteration outside of our studio may lower the quality of the image and scar our reputation for providing superior portraits.

     

GENERAL FAQ

     

My office hours are Monday through Friday from 9am to 5pm. Because I take appointments before, during, and after my office hours, as well as on weekends, I may not be available when you try to contact me. If you’re unable to reach me personally, please send me a detailed email HERE. Thank you!

ALL studio announcements (such as sports team photo order deliveries, studio events, specials/sales, and partial or full-day closings) will be made on our ANNOUNCEMENTS page on our website, which can be found HERE.

PAYMENT TYPES: All payment information can be found HERE in our Parent & Player FAQ section.

ALL SALES ARE FINAL: Due to the custom nature of the products and services provided by Lori A. Seals Photography, all sales are final. Items cannot be returned or exchanged. You may add on to your order at any time, but a sale is considered final at the time it is made.

RETURN CHECK FEE: A $30.00 administrative fee will be applied for any returned checks. If you have had a returned check we reserve the right to require cash only for payment.

• Please make sure to complete the personal information and order section on your form.

• If you are ordering Trading Cards please make sure to fill out that section with the information you want printed on your cards (please leave anything blank that you do not want printed on your Trading Cards).

• Make sure to print clearly and accurately. Your athlete’s name will appear EXACTLY how it is written on your order form.

• Make sure to include your email address so we can contact you with your order receipt, online gallery password and other important information about your order.

DID YOU CHANGE YOUR MIND?: If you handed in a Paper Order Form on picture day and selected the Team Photo for your Sports Package, but you favorited the Memory Composite Photo in your account on our website then your order will be fulfilled as it was received on your paper order form unless you’ve contact us to change your pre-paid order from the Team Photo to the Memory Composite Photo. The same goes for if you selected a Memory Composite Photo on your paper order form but favorited the Team Photo in your account on our website. Your order will always be fulfilled as we’ve received it on your paper order form unless you’ve contact us to make that change.

PHOTO & RECORDING DEVICES: I request that you, and all those in your party, please refrain from using personal cameras, cell phone cameras, or any other photographic or recording devices during your session. The use of these devices can be distracting to the individual(s) that are being photographed as well as to me, your photographer.

ORDERING ONLINE FROM A PRE-PAY SHOPPING CART? Visit our UPDATE YOUR ORDER page HERE on our website if you would like more information about how to select a specific Athlete, Team Photo, or Memory Composite Photo for your Pre-Pay Sports Package order. Please make sure to update your order before your team’s first order deadline. Not sure when your team’s deadline will take place? Then take a moment and click HERE to view our Turnaround Timeline.

ORDERING ONLINE FROM A GALLERY SHOPPING CART? If you are ordering from a gallery shopping cart please keep in mind that you will need to choose (1) Athlete Photo and (1) Team Photo or Memory Composite Photo for your Sports Package. In order for our studio to offer you the best possible pricing on our Sports Packages NO SUBSTITUTIONS are allowed. For example, a substitution would consist of ordering the Sports Pkg. “E” (Team Photo) and selecting an athlete photo in the section where you are supposed to select your 8x10 Team Photo. This is considered a substitution to your package order. In an instance like this our studio reserves the right to fulfill your order with the team photo and not the athlete photo.

CHECK OUT OUR STEP-BY-STEP VIDEO TUTORIALS: If you would like to view a step-by-step video tutorial on how to use our Gallery Checkout, how to Update Your Pose, or even how to Change Your Background behind your athlete’s photo then visit our Video Tutorials HERE.

ISSUE WITH YOUR ORDER: If your order is incomplete, or you have another issue with your order please view more information about this found HERE. Mistakes happen, we're only human, but we will do everything in our power to correct the issue promptly.

NO SUBSTITUTIONS FOR SPORTS PACKAGES: In order for our studio to offer you the best possible pricing on our Sports Packages no substitutions are allowed.

We strive to deliver the highest quality of sports-related photos, products, and experiences in our area. Unlike the school sports photo sessions, the summer league sports photo sessions are usually bustling with more uncontrollable activity around our photography area. Because of this, it is more likely that the background of your athlete's photo(s) will include some activity. We do, however, try to keep the background activity as minimal as possible as we manage many different variables during each summer league photo session.

For your safety and ours a NO-TOUCH POLICY will be in place during your team’s picture day, which means that the photographer will not be able to physically adjust your athlete’s hair or clothing. The photographer will verbally direct your athlete to make adjustments when or if they are necessary. Because we have a limited amount of time to take each athlete’s photograph it is important for each athlete to maintain a cooperative spirit and pay attention to the photographer’s directions.

FOR PARENTS: Simply fill out and submit a Late Gallery Request Form HERE with the required information and we'll be happy to recreate your gallery and email the password to you by the next business day.

FOR GRANDPARENTS & EXTENDED FAMILY and FRIENDS: We take the security of the young children we photograph very seriously. If you are requesting to view a gallery, active or expired, and you are NOT the parent/guardian, you will either need to contact the parent/guardian to obtain the gallery password or have the parent/guardian contact our studio to give their permission to share the gallery password with you in writing. We thank you for your understanding and for helping us keep all of our young children safe online.

GALLERY PASSWORDS: Will be emailed to you once your gallery is ready to view.

PAPER ORDER FORM RECEIPTS: Will be emailed to you by the next business day after we photograph your athlete and team.

DOUBLE CHECK YOUR EMAIL ADDRESS: Make sure that your email address is correct and legible when writing it on your paper order form, or typed correctly when creating your account on our website.

ADD US TO YOUR EMAIL CONTACTS: To keep messages from going to your junk/spam folder, please make sure our studio's email address has been added to your contacts.

• info@loriasealsphotography.com

• loriasealsphotography@hotmail.com

CHECK YOUR JUNK/SPAM FOLDER: If you supplied your email address to our studio and DID NOT receive your gallery password or receipt from our studio PLEASE CHECK YOUR EMAIL'S JUNK/SPAM FOLDER OR CONTACT OUR STUDIO AND WE WILL BE HAPPY TO SEND IT TO YOU AGAIN.

Yes, with the high volume capacity of our sports clientele, we will lightly edit/touch-up each athlete image in your viewing gallery. Our studio reserves the right to choose which of the following edits/touch-ups will be used on each athlete image.

WHAT LIGHT EDITS / TOUCH-UPS ARE INCLUDED IF NEEDED:

• Temporary Imperfections such as Blemishes and Scratches

• Eye Bag Lightening

• Teeth and Eye Whitening

• Minor Eyeglass Glare

• Basic Stray Hair Removal

WHAT MAJOR EDITS / TOUCH-UPS ARE EXCLUDED:

• Skin Softening

• Braces Removal

• Extensive Stray Hair Removal

• Jewelry Straightening or Clasp Removal

• Major Eyeglass Glare (glasses without anti-reflective coating)

• Wrist Hair Ties or Bands

• Apparel Wrinkles, Logos, and Stain Removal

To help our studio keep track of each individual athlete's image, please fill out a separate order form for each of your children.

We take the security of every athlete's online gallery very seriously and only allow access to those whose names are included on the order form. If our studio is contacted by someone else who requests access to your athlete's online gallery, they will be instructed to have you contact our studio in writing to allow this access.

You can rest easy knowing that your online transaction is secure and our processing system adheres to the PCI Data Security Standard (PCI-DSS).

As an added service, we NEVER purge your athlete or team/group photos--they will ALWAYS be available to you in the future.

ATHLETE PHOTO: Please feel free to share your athlete's new social media sports photo that we post on our studio's Facebook page HERE. Our studio asks that you do not alter the image in any way or remove/crop our studio's logo out of this social media photo when sharing it on your personal social media site(s).

TEAM/GROUP PHOTO: Please keep in mind that these social media team/group photos include children that don't belong to you. We ask that you please set the visibility accordingly and respect the wishes of other parents.

If you would prefer our studio to remove your athlete's graphic design image from our studio's Facebook page, please contact our studio.

Because of the time involved with creating every student-athlete’s photo and Premium Design Style photo it’s our studio’s policy to only share Premium Design Style photos on our studio’s business Facebook page of those student-athletes who have pre-paid or turned in an order form on picture day. All Late Orders or Late Gallery Requests are excluded from being added to their team’s album on our studio’s business Facebook page. If you have any questions please contact our studio.

 
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