WHAT IS A PRE-PAY ORDER?
A pre-pay order is an order placed on or before your team's picture day. There are two ways that you can pre-pay for your order. . .
- Your athlete handed in a completed PAPER ORDER FORM on picture day (or)
- You ordered through one of our WEBSITE SPORTS SHOPPING CARTS on or before picture day.
HOW TO PRE-PAY BEFORE PICTURE DAY?
Paper Order Forms are handed out to each athlete before picture day, but if your athlete did not receive one, or if it was misplaced, you have the option to complete your order on or before picture day through our Pre-Pay Sports Shopping Carts below.
**Click or tap on the TRADITIONAL STYLE or the PREMIUM DESIGN STYLE shopping cart to complete your pre-pay order on or before picture day.**
WANT TO ORDER MORE AFTER PICTURE DAY?
If you have already placed a Pre-Pay order and you have access to your new private gallery DO NOT use the Pre-Pay Shopping Carts to complete any additional order(s). Instead, use the shopping cart in your private gallery to complete your purchase so you can easily select the pose(s) for your order.
SPORTS ORDER RECEIPTS
PAPER ORDER FORMS: If your athlete handed in a Paper Order Form on picture day your receipt will be emailed to you by the next business day after we photograph your athlete and team.
ONLINE ORDERS: If you completed your order through our website a receipt will be emailed to you once your transaction has completed.
DOUBLE-CHECK YOUR EMAIL ADDRESS
Make sure that your email address is correct and legible when writing it on your paper order form, or typed correctly when creating your account on our website. If your email address is missing or not legible then we will not be able to email the order receipt or the private gallery password to you when your athlete's new photos are ready to view.
If you're unable to find an answer to your question here then we encourage you to contact our studio.
